This article is intended for electricians/installers.

There are two ways to configure load balancing:

1. Use the Installation Wizard in the partner portal

2. Follow the manual configuration below

The video below shows how the installation can be done using the Installation Wizard.

Overview of the steps

To configure load balancing, the following steps are required:

1. Create an organization

2. Add chargers

3. Add a power meter (Amp Guard)

4. Create a load balancing group

5. Import chargers to the group

6. Configure the chargers

7. Activate load balancing

Preparations

The following information is required before starting the configuration:

• Customer contact details

• Charger serial number and PIN/WiFi password (found in the documentation included with the charger)

• Serial number for the power meter (Amp Guard)

• PIN code for Amp Guard (8 digits, found on the label on the underside)

Then log in to the partner portal:
https://my.charge.space/partner

Create an organization

Start by creating an organization. The organization corresponds to the location where the chargers are installed, for example a private residence, housing association, or company.

1. Go to Organizations in the menu

2. Click Create

3. Fill in as much information as possible to simplify administration and future contact

Add chargers

Once the organization is created, the chargers can be added.

1. Open the organization in the list

2. Click Go to to open the admin interface

3. Go to Chargers in the menu

4. Click Add

5. Enter the charger serial number and password

6. Confirm with OK

Once the charger is added, continue the configuration in the Admin portal.

Add power meter

The next step is to add the power meter (Amp Guard).

1. Go to Power meters in the menu

2. Click Add

3. Enter the Amp Guard serial number

4. Enter the 8-digit PIN code from the label on the underside

5. Select the organization you created

Create load balancing

Then create a load balancing group.

1. Go to Load balancing in the menu

2. Click Add

Configure the following:

• Organization – select the organization

• Power meter – select Amp Guard (if used)

• Type of load balancing – choose the latest version (Standard – highest number)

• Name and description – required fields

Then continue with the following settings:

• Outlet active – check if chargers should be included in the measurement

• Phases – which phases are used (1-2-3 or 1-2-3)

• Maximum current per phase (AG offline) – same value as set under the charger setting Offline current

• Maximum current per phase (AG online) – maximum allowed current per phase

• Minimum current per charger – lowest current the charger can start a charging session with (usually 8 A)

• Maximum supply current – the main fuse rating of the electrical installation

Import chargers

When the load balancing group is created, the chargers must be connected to it.

1. Click Import under charger list

2. Select Import from organization

3. Select the chargers that should be included in the load balancing

4. Click Import

Charger settings

When the chargers are imported, a configuration window will appear where the following settings are defined:

• Which phases the charger may use

• The maximum current the charger may use if communication is interrupted

Activate load balancing

When the configuration is complete, activate load balancing.

1. Go to the list of load balancing groups

2. Click Activate

Load balancing is now active.