Our contact details and opening hours

Support & Contact

If you are an end user, we recommend that you first contact your installer. If you have not received help, you can contact our support.

Please have the serial number or case number available for faster handling.

You can also use our support form to create a case.

Phone Support

Sweden
Phone: +46 8 55 11 20 00
Opening hours:
Monday–Friday: 08:00–16:00
Lunch break: 12:00–13:00

Norway
Phone: +47 73 02 20 01
Opening hours:
Monday–Friday: 08:00–16:00
Lunch break: 12:00–13:00

Finland
Phone: +358 93 15 33 220
Opening hours:
Monday–Friday: 08:00–16:00
Lunch break: 12:00–13:00

Germany
Phone: +49 30 22957638
Opening hours:
Monday–Friday: 08:00–12:00

Preparation before contacting support

For the fastest possible assistance, please have the following information ready:

• Charger serial number

• Case number (if you already have one)

• Installer’s name

• Short description of the problem